Black Phoenix Solutions offers Remote Desktop Support for clients in remote locations or for clients who simply require ongoing maintenance. By offering this service helps to reduce costs by eliminating callout fee's and travel expenses. We offer once off Remote Support or a Package Deal which caters for your ongoing service work at an affordable rate.
SERVICE TYPE
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DETAILS
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COSTS (inc. GST)
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Once Off Service
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Includes a one time Remote Service ranging anywhere from a 10min - 30min session. ** If a longer remote session is required, additional costs may apply.
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$66
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Annual Package
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Includes Monthly Remote Support sessions for Maintenance & Upgrades, with up to 5 additional support sessions for any software problems which may arise during this period.
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$600
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Our Remote Support allows us to take control of your machine and perform tasks without the hassle of organising an Onsite Callout. We have been offering this ongoing service for majority of our Clients and home users with 100% satisifaction as we understand that trying to schedule a time that suits both the Client and one of our Technicians can be quite difficult at times. By using our Remote Support service allows us to carry out Fast & Professional software diagnosis, repairs and maintenance.
EXAMPLE DIAGRAM
REMOTE PC (YOU)
CLIENT PC (US)
INERNET CONNECTION
By using remote desktop software, we are able to connect to your Computer from a remote location and take control of your SCREEN, MOUSE & KEYBOARD.
OUR PRICING